At the the Northern Ireland Hotels Federation we continue to closely monitor events surrounding Covid-19. Read our COVID-19 Response

Contact Details

19 Millars Forge
BT16 1UT

Tel: N/A

Say hello to new insights into your business with insight6

We’re passionate about Customer Experience! We design and deliver some of the most advanced feedback programmes in the world. Having conducted over 280,000 Customer Experience Reviews and Customer Surveys, we are able to rapidly transfer our knowledge and expertise to create your perfect Customer Experience Improvement programme. 

We’ll be there, supporting and partnering you every step of the way with CX Workshops, Business Mentoring sessions, Training, Focus Groups – whatever it takes. It’s all part of the service we deliver based on our own unique ICX6 philosophy.

Increase your sales and profitability through improving your Customer Service experience is our raison d’être.

Member Login