Receptionist Winners 2024

The winners of the 2024 NIHF Receptionist Awards have been revealed. After months of deliberation, the awards were announced by compere, Pamela Ballantine, at a glittering awards ceremony on 22nd May in the Killyhevlin Lakeside Hotel & Lodges. 

The winner of the ‘Reception Team of the Year’ was Bishop’s Gate Hotel in Derry-Londonderry. Tara Lodge in Belfast scooped the runner up prize and Belmore Court & Motel in Enniskillen was awarded third place.

Meanwhile, the winner of the ‘Most Promising Receptionist’ category was Austeja Ramutyte, from Crowne Plaza Belfast. The runner-up was Devin Drake from Room2 Belfast and Siobhan Trainor, from Slieve Donard Hotel was awarded third place.

The ‘Receptionist of the Year’ award went to Sarah Box from Clandeboye Lodge Hotel in Bangor. The runner-up was Eavann Mallon from Tara Lodge and third place went to Victoria Morrison from Killeavy Castle Estate.

Reception Team of the Year supported by Net Affinity

• Winner: Bishop’s Gate Hotel      
• Runner-Up: Tara Lodge
• Third Place: Belmore Court & Motel       

Most Promising Receptionist supported by Tourism NI  

• Winner: Austeja Ramutyte, Crowne Plaza Belfast            
• Runner-Up: Devin Drake, Room2 Belfast
• Third Place: Siobhan Trainor, Slieve Donard Hotel           

Receptionist of the Year supported by Guestline

• Winner: Sarah Box, Clandeboye Lodge Hotel      
• Runner-Up: Eavann Mallon, Tara Lodge
• Third Place: Victoria Morrison, Killeavy Castle Estate

Thank you to Tourism Northern Ireland, Guestline, Net Affinity, Fermanagh & Omagh District Council, Insight6 and Life for their support. Thanks to the Killyhevlin Lakeside Hotel & Lodges for the awards night and also to the Clayton Hotel for hosting the assessment day.

Photos from the Assessment Day can be viewed here: https://flic.kr/s/aHBqjBsvu7

Photos of the Dinner and the award winners can be seen here: https://flic.kr/s/aHBqjBsvus

The video of the Assessment Day can be viewed here: https://youtu.be/YIJZxPRKpb8