The following resources may be useful to those working in the hospitality and tourism industries. Some are available to download freely, others require you to sign in as a member of the Federation.
The starting point for GDPR compliance.
A basic audit document to start looking at your business.
A sample DPIA template for those that need this step.
This is the starting point to look at writing a privacy policy.
A sample privacy policy that you can refer to when writing your own.
A very short version of the policy to use on documents or website.
A list of policies that you may wish to develop.
Do you need consent? Or soft opt-in?
If you need consent, here is a checklist to get started.
The Joint Industry Code for the Responsible Promotion & Retail of Alcohol in Northern Ireland (2012)
A summary of licensing issues including alcohol in bedrooms, under-18 notices and promotions.
The legislation on liquor licensing for hotels and other premises.
A list of alternative wedding venues with prices.
A Powerpoint presentation from NITB on the difference between Classification and Certification.
An Excel spreadsheet to assist in working out your hotel score.
A Powerpoint presentation from Visit Scotland on how the scheme works.
Information on how a money change service can be run in hotels.
HM Revenue & Customs' guide to VAT in the hotel and other accommodation sectors.
Bathroom Cleaning Procedures to deal with influenza.
Floor & Carpet Cleaning Procedures to deal with influenza.
Industry image, hotel expansion report, member news and more.
Hotel expansion report preview, social media in the workplace, member news and more.
Tourism politics, Brexit one year on, member news and more.
A look at Belfast hotel growth.
A look at the upcoming election.
Presentation from Shauna O'Boyle from O'Reilly Stewart Solictors on the use of social media in the workplace.
12 Step Overview for Implementing GDPR
Summary sheet of 2013 tariff.
Information on a new licence required from PPL.
Presentation from Food Standards Agency on Allergen requirements.
A template form for guests to use when bringing food to your hotel - eg. a wedding cake.
Presentation from Eugene McKeever on how Corr's Corner adapted to Allergen requirements.
Presentation from Karen McMillan on the Allergen enforcement guidelines.
A presentation made on the Derry/Londonderry market in January 2016.
This is the presentation given by Ryan Haynes at the Selling Rooms seminar in September 2012. It looks at the wide range of distribution channels open to hotels and the related demands from customers. Available to Members only.
A study by Horatiu Tudori, Senior Lecturer, Lausanne Hotel School and Ryan Haynes, VP-Marketing at RateTiger on managing a wider distribution mix and optimising channel management.
Three videos from Safefood on how to implement Allergen changes in your hotel business.
managing digital risks in the leisure and hospitality industry
Pilot survey of hotel performance in Northern Ireland for the 4th quarter of 2010.
Survey of hotel performance in Northern Ireland for the 3rd quarter of 2011.
Survey of hotel performance in Northern Ireland for the 2nd quarter of 2011.
Survey of hotel performance in Northern Ireland for the 4th quarter of 2011.
Updated report from the Federation on the state of the tourism industry and the potential for the future.
Survey of hotel performance in Northern Ireland for the 1st quarter of 2011.
Presentation from Sarah Duignan in February 2014 looking at the state of the accommodation sector and how Northern Ireland, Belfast and Derry-Londonderry are competing.
Presentation from Sarah Duignan in March 2013 looking at the state of the accommodation sector and how Northern Ireland, Belfast and Derry-Londonderry are competing.
Find a list of hotels.
Spring Marketing Campaign.
See all the photos of the event.