This section of the site will be expanded over time with relevant articles and documents of relevance to those interested in the hotel industry. Any sensitive or confidential information is stored in the Member Section.
Most files are PDF format and can be viewed with Adobe Acrobat Reader. You may download this for free from the following location:

Blueprint for Tourism |
The Federation's Blueprint for Tourism was launched in 2001 and contains a snapshot of the industry at that time.
CAUTION: This is a large file (over 2Mb) and could take some time to download over a normal modem connection. |
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How to deal with employee tips |
The Inland Revenue have recently commenced investigation work into restaurants, pubs and bars in relation to the operation of tips for employees. This has come about due to the way in which some employers include the value of tips towards the National Minimum Wage for employees. |
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Receptionist of the Year 2008 |
Main brochure for competition. |
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Receptionist of the Year Form A |
Application form for 2008 Receptionist of the Year - Individual Entrants |
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Receptionist of the Year Form B |
Application Form for Receptionist of the Year - Hotel Team Entrants. |
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Registering as a Money Service Business |
Any hotel or business that offers a Bureau de Change facility is required to register with HM Customs & Excise or else face significant fines. Download this document for further information. |
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Tourism in Northern Ireland |
Tourism in Northern Ireland: A Strategy for Growth. This document prepared in August 2007 highlights 5 strategies that could benefit tourism growth and the wider economy. |
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VAT and the Hospitality Sector |
A simple question and answer document from HM Customs and Excise to help hospitality businesses understand the implications of VAT. |
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